While a traditional one stop shop ideally offers these services within the same premises, CREAW intends to replicate that model by networking and coordinating the services in Kibera thereby creating a strong partnership with the concerned institutions to ensure survivors of GBV access the services of the organizations within the partnership. In order for this to take place; CREAW works as the overall coordinating agency of the GBV program so as to facilitate linkages between the other service providers.  CREAW has established formal partnerships with different actors who work on various components such as medical care, legal aid, shelters for survivors, training of male champions, IEC development and overall program communication strategy, creation of awareness to community members, schools and government departments and economic empowerment to survivors of violence. In addition, CREAW work with an agency that specializes in drug and substance abuse; prevention and rehabilitation of the drug abusers and who are also likely to perpetrate violence.
CREAW has established a case manager’s portfolio at the Kibera office, who works together with the Kibera GBV working group including other areas and whose main aim shall be to ensure that survivors completely access all services available within the one stop platform. The case manager ensure that survivors receive legal and psychosocial support at CREAW’s Kibera office, and other field offices, post sexual abuse treatment at Kenyatta National Hospital’s Gender Violence and Recovery Centre- GVRC, MSF Kibera , AMREF, Mbagathi hospital or Nairobi Women’s hospital , ensure reporting of the cases to the police for investigation and ensure filing and follow up of the cases in Court.
The case manager also works in partnership with the GBV working group to collect and record invaluable data relating to number and nature of sexual violence cases reported, number of survivors treated at the GVRCs, number of cases filed in court and number of cases successfully prosecuted. The information collected helps CREAW and other actors determine the effectiveness of the intervention, highlight best practices and identify challenges and opportunities to address the same and improve the intervention. CREAW has made this model sustainable by introducing the case manager model to community based organizations, social workers and faith base organizations working around issues of GBV. This has ensured greater spread in access to the services in the one stop shop platform and also promoted community ownership of the project and responsibility for survivors of GBV.
In addition CREAW has sought to sustain the project by further linking it to the National Legal Aid (and Awareness) Pilot Programme (NALEAP) which was launched by the Ministry of Justice on 18th September 2008. NALEAP’s broad objective is to improve access to justice in Kenya, especially among the poor, the marginalized and the vulnerable in society. NALEAP has began piloting projects in various areas including Nairobi and incorporates a wide network of pro bono lawyers. CREAW links the one stop shop platform to NALEAP through the trained paralegals and this has built them into community case managers whilst sustaining the platform